Official 501(c)(3) Non-Profit • Tax-Deductible Contributions • EIN 87-3605552

PROGRAMS OPEN — Helpline triage · Food & shelter bridge · Youth workshops Saturdays in Bronx — PROGRAMS OPEN — Helpline triage · Food & shelter bridge · Youth workshops Saturdays in Bronx —

Programs & Initiatives

Services designed for the first 48 hours of crisis

Three flagship lines—helpline, food & shelter, youth mentoring—with clear eligibility, schedules, and a simple path to ask for help.

Program 01

24/7 Community Crisis Helpline & Counseling

When sleep will not come and rent notices stack on the table, neighbors need a calm voice—not a voicemail maze. Our helpline offers psychological first aid, safety planning, and same-week referrals to mental health and social-service partners across Bronx, NY.

Schedule

Intake desk monitored 24/7. Live counselor callbacks prioritized for safety risks, domestic stress, and food/housing emergencies.

Eligibility

Open to individuals and families in hardship in Bronx and surrounding New York communities. No insurance required for initial triage.

Start Helpline Intake

Program 02

Emergency Food, Shelter & Basic Needs Relief

Grocery kits, hygiene packs, and short-term housing cost support keep families from choosing between a warm meal and a roof. Weekend distribution points rotate through Bronx corridors where volunteers already know which buildings lost heat or wages.

Schedule

Weekend community distributions; midweek emergency packs by appointment after helpline triage.

Eligibility

Households experiencing food insecurity, eviction risk, or sudden income loss. Photo ID helpful but not a barrier for first emergency pack.

Request Food or Shelter Aid

Program 03

Youth Mentorship & Educational Empowerment

Teens carry adult worries quietly. We pair school-supply scholarships, career coaching, and Saturday life-skills workshops—resume drills, peer check-ins, and mental wellness tools—so students stay in class when home life frays.

Schedule

Weekend community workshops; mentoring matches reviewed monthly by Program & Outreach Director Daniel W. Hayes, Ed.D.

Eligibility

Youth ages ~12–18 from low-income or crisis-affected households in Bronx, NY. Caregiver consent required for minors.

Mentor Intake Enroll a Student

How to Get Support

Four clear steps

Reach Out

Email admin@immaculatecharityinc.org or submit the contact form. Mark urgent needs clearly.

Triage Call

A coordinator confirms safety, food, shelter, and counseling priorities—usually within one business day for non-crisis, faster for emergencies.

Match to Program

You receive a helpline slot, pantry pickup time, shelter-bridge review, or youth workshop enrollment.

Follow-Through

We check in after the first intervention so the help does not end at the doorway.

Open Intake Form

Impact Timeline

Growth that stayed local

2020

Relief Launch

First counseling calls and pantry drops.

2022

Statewide Partners

Expanded referral network across NY.

2024

Resource Center

Dedicated intake and weekend workshops.

2026

Scale Vision

Path toward 10,000+ families served.

Community Voices

What neighbors tell us after the crisis eases

“I called at 1 a.m. because my kids had cereal and nothing else. By Saturday we had a full pack and a counselor who did not rush me off the phone.”

Aisha R.Bronx parent · Food & helpline

“The shelter bridge covered two weeks of temporary stay after we lost heat. It was not a speech—it was a roof and a list of next steps.”

Marcus T.Housing bridge recipient

“Saturday workshops helped my nephew talk about stress without shame. He left with a resume draft and a mentor who texts back.”

Elena M.Caregiver · Youth program

Volunteer Onboarding

Skills we need on the floor

Emergency Dispatch, Food Logistics, Youth Mentoring, and Digital/Administrative Support—choose your lane on the contact page and we confirm next steps instantly.

Open Volunteer Intake